Customer Bill of Rights

  • Customers have the right to the highest level of professionalism, integrity and honesty.
  • Customers have the right to one-stop-shopping for nationwide title services.
  • Customers have the right to expect on-time delivery so they can perform their business effectively and efficiently.
  • Customers have the right to have it their way with service delivery options and formats that meet their specific needs.
  • Customers have the right to real-time access to detailed order information regarding the status of their orders 24 hours per day, 365 days per year.
  • Customers have the right to prompt and courteous attention from US Title Solutions’ professionals to address their questions or concerns.
  • Customers have the right to know that Exceptional Service is our Passion. It is the force that drives the company’s daily activities and is at the center of all that we do.